Airtel deploys “Techie” specialists to showrooms
Lagos - Leading telecommunications service provider, Airtel Nigeria, has deployed mobile device/data experts to its shops to provide customers with data and device solutions to boost their product knowledge and enhance their experience on the company’s products and services. The ‘Airtel Techies’, a team of tech-savvy young men and women would always be on hand to attend to customer queries and concerns at Airtel Shops. [caption id="attachment_404310" align="alignnone" width="412"] Airtel “Techie” specialists[/caption] Customers can also resolve technical problems by accessing Airtel Techies online and offline via Email on customercare@ng.airtel.com and Hotline on 4141 as well as Facebook on www.facebook.com/airtelng and Twitter on www.twitter.com/airtel_care. Speaking on the initiative, the Chief Operating Officer/Executive Director, Deepak Srivastava, said the introduction of Airtel Techie further confirms the company’s customer-centricity and innovativ...