TELL IT

Lagos - Leading telecommunications service provider, Airtel Nigeria, has deployed mobile device/data experts to its shops to provide customers with data and device solutions to boost their product knowledge and enhance their experience on the company’s products and services. The ‘Airtel Techies’, a team of tech-savvy young men and women would always be on hand to attend to customer queries and concerns at Airtel Shops. [caption id="attachment_404310" align="alignnone" width="412"] Airtel “Techie” specialists[/caption] Customers can also resolve technical problems by accessing Airtel Techies online and offline via Email on customercare@ng.airtel.com and Hotline on 4141 as well as Facebook on www.facebook.com/airtelng  and Twitter on www.twitter.com/airtel_care. Speaking on the initiative, the Chief Operating Officer/Executive Director, Deepak Srivastava, said the introduction of Airtel Techie further confirms the company’s customer-centricity and innovativ...

Lagos - Leading telecoms operator, Airtel Nigeria has refurbished the  Faculty of Education's auditorium of the University of Lagos, Akoka with top-of-the-range air conditioners as it also commissioned a customer experience centre at the university to cater to the needs of the university community and the Akoka environs. With the location of the shop on the campus, students, academic and non-academic staff as well as visitors to the campus have been availed the opportunity to access Airtel’s all-inclusive service experience that includes a rich range of unique offerings in data, voice, bill payment, query resolution and general enquiries. [caption id="attachment_402766" align="alignnone" width="412"] From left: Dean, Faculty of Arts and Chairman, Faculty Board, Unilag, Prof.(Mrs) Mopelola.O. Omoegun, Deputy Vice Chancellor, Management, Unilag, Prof. Duro Oni and Lagos Regional Director, Airtel Nigeria, Mr. Adebayo Osinowo exchanging pleasantries at th...